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Why
Apex
Hospitals?
Expert Medical
Team
Highly qualified doctors and specialists committed to personalized care.
Patient-Centric Approach
Compassionate care and support, every step of your healing journey
Advanced Infrastructure
State-of-the-art technology and modern facilities for accurate diagnosis and treatment.
Milestones That Speak for Themselves
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+
Surgeries Performed
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Consultants
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+
Loyal Members
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TPA And Corporate On Panel
Expertise Across Specialties
Orthopedics
Orthopedics department treats musculoskeletal injuries and diseases across all ages.
Cardiology
Cardiology department offers world-class care with advanced ICU and expert cardiologists.
Neuro Surgery
Expert neurological care: treatment planning, surgery, therapies, and rehabilitation.
Laparoscopic surgery
Minimally invasive abdominal or pelvic procedure done through small camera-guided incisions, reducing pain and recovery time
Oncology
Providing full-spectrum cancer care with compassion and expertise.
Gastroenterology
Gastroenterology treats disorders of the digestive and gastrointestinal tract
Urology
Urological care for male and female urinary tract health problems.
Gynecology
Expert care in general gynecology, obstetrics, menstrual disorders, preconception counseling, and routine screenings.
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Patient & Family Stories
Had my mother treated at this hospital. Very Professional and friendly team of Doctors, Admin staff and nurses. They make you feel at home. Highly recommended.
Apex Hospital staff is helpful and Supportive.also Always available when needed. But unfortunately my father in law Fistula unsuccessful 1st time 😞. They called him for 2nd operation.
Thank you...! Team Apex staff for good care...🥰
Thank you...! Team Apex staff for good care...🥰
My Dad's heart operation is done so well.
All the staffs are very professional and supportive. We are truly delighted by the Hospital staffs Services. Will surely recommend others as well.
All the staffs are very professional and supportive. We are truly delighted by the Hospital staffs Services. Will surely recommend others as well.
It was great experience at apex hospital as one of my pt come relative has done Angioplasty at chandavarkar branch of apex… all staff very cooperative, best doctors team and best hospitality… special thanx to mr Rohit Tiwari for his great efforts towards pt comfort…
It was a great experience at Apex Borivali west. My dad received good care before, during and after the bypass surgery here under an experienced staff managing everything pretty well. Keep up the good work!
I am truly grateful for the outstanding care I received. Every nurse, doctor, and staff member showed compassion, patience, and professionalism. Their dedication made me feel safe and supported throughout my stay. Thank you for all you do every day!
Apex Hospital truly sets the standard for exceptional healthcare. From the moment you step in, the staff greets you with warmth and professionalism, making patients feel comfortable and cared for. The doctors are highly skilled, attentive, and take the time to explain treatments clearly, ensuring confidence in every decision. The nursing team is compassionate and responsive, always going the extra mile to support recovery.
The hospital provides excellent medical services with well-trained staff and clean facilities. Doctors are professional, attentive, and ensure proper care for every patient. Overall, a very satisfying experience.
One of the best hospitals I’ve visited. The doctors are knowledgeable and patient, and the nursing staff is extremely supportive. The hospital is clean, well-maintained, and appointments are handled efficiently. I truly felt well cared for. Thank you to
the entire team!
the entire team!
The staff was too supportive, surgery went smooth. Some miss communication happened between and my pateint need to suffer physical exertion for it. But the hospital handled it very nicely and was supportive from day one. Ward staff both day and night were very calm and cooperative. Thank you
I had excellent experience in Apex Multispeciality hospital Borivali east.
The hospital is exceptionally well-organized, clean, and equipped with advanced medical technology, which gives patients great confidence from the moment we enter.
doctor Samarjeet bansal is highly experienced and take time to listen, explain diagnoses clearly, and guided my mom with genuine care. The nursing staff is equally outstanding—polite, attentive, and always available to help with a smile. Every department, from reception to diagnostics, operates smoothly and efficiently, ensuring minimal waiting time.
What truly stood out was the hospital’s commitment to patient comfort and safety. The environment is hygienic, the facilities are well-maintained, and the staff follows all necessary protocols with utmost diligence. The overall patient experience is exceptional, making this hospital one of the best choices for comprehensive and reliable Healthcare.
Mr Vikas from Tpa was equally
Helpful with cashless procedure I thank him from bottom of my heart and always remain grateful for the smooth experience with regards to insurance
I highly recommend this hospital to anyone seeking quality medical treatment under one roof. Their dedication, expertise, and compassion make a real difference.
The hospital is exceptionally well-organized, clean, and equipped with advanced medical technology, which gives patients great confidence from the moment we enter.
doctor Samarjeet bansal is highly experienced and take time to listen, explain diagnoses clearly, and guided my mom with genuine care. The nursing staff is equally outstanding—polite, attentive, and always available to help with a smile. Every department, from reception to diagnostics, operates smoothly and efficiently, ensuring minimal waiting time.
What truly stood out was the hospital’s commitment to patient comfort and safety. The environment is hygienic, the facilities are well-maintained, and the staff follows all necessary protocols with utmost diligence. The overall patient experience is exceptional, making this hospital one of the best choices for comprehensive and reliable Healthcare.
Mr Vikas from Tpa was equally
Helpful with cashless procedure I thank him from bottom of my heart and always remain grateful for the smooth experience with regards to insurance
I highly recommend this hospital to anyone seeking quality medical treatment under one roof. Their dedication, expertise, and compassion make a real difference.
Absolutely bad experience. Staff is having fun and busy in mischief instead of tending to the patients. The doctors assigned are never on time. They give time of 2:30pm and don't come till 6:30pm or so. Utterly wasting patient's and their relative's time. When the staff is asked about the the doctor's whereabouts,they reply once that the doctor is coming and on any subsequent questions reply rudely "Abhi thodi der pehle to bataya ayenge, wapis alag kya bataye?", instead of actually trying to find out when the doctor will be available.
The doctors are any better either. Not single one seemed professional. There's a type of discipline doctors tend to have which is absent in the doctors of this hospital.
Cleanliness also has to be focused on by the relatives of the patient. The staff while removing glass bangles suggested breaking then as they won't come out but did not take care that small glass bits don't scatter around. To remove the scattered glass while cleaning the blankets, one of the blankets happened to fall on the ground, which the staff was going to put on the patient, but I had to intervene and make them replace (which I still don't know whether they did or not as I had to go get medicine and then back home).
The doctors seem to be bad in their work as well. On second opinion of MRI reports, we found that the medicine prescribed by Apex hospital doctors would be of no use and better medication was prescribed to use.
Utter disregard for patient's family and their time. Hope no one has to ever visit this hospital and it shuts it's business down. Waste of money as well as time.
The doctors are any better either. Not single one seemed professional. There's a type of discipline doctors tend to have which is absent in the doctors of this hospital.
Cleanliness also has to be focused on by the relatives of the patient. The staff while removing glass bangles suggested breaking then as they won't come out but did not take care that small glass bits don't scatter around. To remove the scattered glass while cleaning the blankets, one of the blankets happened to fall on the ground, which the staff was going to put on the patient, but I had to intervene and make them replace (which I still don't know whether they did or not as I had to go get medicine and then back home).
The doctors seem to be bad in their work as well. On second opinion of MRI reports, we found that the medicine prescribed by Apex hospital doctors would be of no use and better medication was prescribed to use.
Utter disregard for patient's family and their time. Hope no one has to ever visit this hospital and it shuts it's business down. Waste of money as well as time.
4.5 Rating
We were here for the delivery of our baby. Both the baby and the mother are healthy and doing well. The doctor, nurses, and support staff were very helpful and supportive throughout the entire process. The rooms were neat and clean. We truly appreciate the care provided by the hospital team and would definitely recommend this hospital to others.
However, one suggestion for future patients would be to carefully check and understand the insurance/TPA clauses before admission to avoid any confusion regarding coverage.
We were here for the delivery of our baby. Both the baby and the mother are healthy and doing well. The doctor, nurses, and support staff were very helpful and supportive throughout the entire process. The rooms were neat and clean. We truly appreciate the care provided by the hospital team and would definitely recommend this hospital to others.
However, one suggestion for future patients would be to carefully check and understand the insurance/TPA clauses before admission to avoid any confusion regarding coverage.
If I could give a minus, I totally would. Our entire experience was nothing short of a nightmare.
We had a 10:30 PM appointment with Dr. Virendra Yadav and made sure to arrive on time. However, the doctor only showed up at 12:15 AM. Waiting nearly two hours late at night without any proper communication or explanation is simply unacceptable.
Around 11:30 PM, while we were still waiting and the doctor hadn’t arrived, the reception staff insisted that we pay the consultation advance immediately. We calmly said we would pay once the doctor came, because at that point there was no clarity on whether he would even show up. We were then told that if we paid later, we would be charged emergency consultation fees. It felt unfair and unnecessarily pressurizing.
Things became even more upsetting when my father started feeling severe acidity due to the long wait. The hospital has an in-house pharmacy, so he requested a simple Digene tablet and was ready to pay for it. The pharmacist refused and told him, “Doctor se prescription leke aao ya phir bahar jaao main road pe waha chemist hoga.” This was between 12:00–12:30 AM. Being asked to step out onto the main road at midnight for basic relief medication was shocking and showed a complete lack of empathy.
The receptionist’s behavior throughout was extremely rude and dismissive. In a hospital, patients are already stressed and vulnerable. The least one expects is basic courtesy and compassion which was clearly missing.
Overall, it was a deeply distressing experience. Hospitals are supposed to provide care and reassurance. Unfortunately, we felt neither cared for nor respected.
Update after the Hospital’s response:
Thank you for your response, but unfortunately it does not address the core issues we faced that night.
While delays due to emergencies can happen in healthcare, what was unacceptable was the complete lack of communication. Patients were simply left waiting for nearly two hours late at night without any update about the doctor’s arrival. Basic transparency would have avoided much of the frustration.
Regarding the advance payment, the concern was not about the billing protocol itself, but the manner in which it was handled. Asking patients to pay in advance when the doctor had not even arrived yet, and then telling us that paying later would lead to “emergency charges” was extremely unreasonable. If the doctor had arrived at the scheduled time, our consultation would have been completed well before midnight. It is unfair to suggest emergency charges when the delay was entirely on the hospital’s side and not the patient’s.
Your explanation about prescription requirements at the pharmacy is also not convincing in this situation. Digene is an over-the-counter antacid, not a restricted medication. My father was clearly uncomfortable due to acidity after waiting late into the night, yet instead of showing basic empathy or offering assistance, he was told to go out to the main road to find a chemist at 12-12:30 am.That response showed a serious lack of patient care.
Another concerning issue was during the consultation itself. When the doctor finally arrived, the door of the consultation room was not even closed, and conversations between the doctor and patient could easily be heard from outside. Patient-doctor privacy is a basic expectation in any medical setting, and this lack of confidentiality was highly unprofessional.
Most importantly, the attitude of the reception staff was extremely rude and dismissive throughout the entire interaction. This was not simply a communication gap, it was a matter of basic courtesy and empathy, which were clearly missing.
While I acknowledge your apology, the experience that night reflected serious gaps in patient care, communication, and professionalism. I hope this feedback leads to meaningful corrective action, so that other patients and families are not put through a similar experience in the future.
We had a 10:30 PM appointment with Dr. Virendra Yadav and made sure to arrive on time. However, the doctor only showed up at 12:15 AM. Waiting nearly two hours late at night without any proper communication or explanation is simply unacceptable.
Around 11:30 PM, while we were still waiting and the doctor hadn’t arrived, the reception staff insisted that we pay the consultation advance immediately. We calmly said we would pay once the doctor came, because at that point there was no clarity on whether he would even show up. We were then told that if we paid later, we would be charged emergency consultation fees. It felt unfair and unnecessarily pressurizing.
Things became even more upsetting when my father started feeling severe acidity due to the long wait. The hospital has an in-house pharmacy, so he requested a simple Digene tablet and was ready to pay for it. The pharmacist refused and told him, “Doctor se prescription leke aao ya phir bahar jaao main road pe waha chemist hoga.” This was between 12:00–12:30 AM. Being asked to step out onto the main road at midnight for basic relief medication was shocking and showed a complete lack of empathy.
The receptionist’s behavior throughout was extremely rude and dismissive. In a hospital, patients are already stressed and vulnerable. The least one expects is basic courtesy and compassion which was clearly missing.
Overall, it was a deeply distressing experience. Hospitals are supposed to provide care and reassurance. Unfortunately, we felt neither cared for nor respected.
Update after the Hospital’s response:
Thank you for your response, but unfortunately it does not address the core issues we faced that night.
While delays due to emergencies can happen in healthcare, what was unacceptable was the complete lack of communication. Patients were simply left waiting for nearly two hours late at night without any update about the doctor’s arrival. Basic transparency would have avoided much of the frustration.
Regarding the advance payment, the concern was not about the billing protocol itself, but the manner in which it was handled. Asking patients to pay in advance when the doctor had not even arrived yet, and then telling us that paying later would lead to “emergency charges” was extremely unreasonable. If the doctor had arrived at the scheduled time, our consultation would have been completed well before midnight. It is unfair to suggest emergency charges when the delay was entirely on the hospital’s side and not the patient’s.
Your explanation about prescription requirements at the pharmacy is also not convincing in this situation. Digene is an over-the-counter antacid, not a restricted medication. My father was clearly uncomfortable due to acidity after waiting late into the night, yet instead of showing basic empathy or offering assistance, he was told to go out to the main road to find a chemist at 12-12:30 am.That response showed a serious lack of patient care.
Another concerning issue was during the consultation itself. When the doctor finally arrived, the door of the consultation room was not even closed, and conversations between the doctor and patient could easily be heard from outside. Patient-doctor privacy is a basic expectation in any medical setting, and this lack of confidentiality was highly unprofessional.
Most importantly, the attitude of the reception staff was extremely rude and dismissive throughout the entire interaction. This was not simply a communication gap, it was a matter of basic courtesy and empathy, which were clearly missing.
While I acknowledge your apology, the experience that night reflected serious gaps in patient care, communication, and professionalism. I hope this feedback leads to meaningful corrective action, so that other patients and families are not put through a similar experience in the future.
I admitted my mother to Apex Superspeciality Hospital for a joint replacement surgery, and our overall experience was very good. From admission to discharge, everything was handled smoothly and professionally.
The doctors explained the procedure clearly and gave us confidence throughout the treatment. The nursing staff and support staff were extremely helpful, caring, and polite.
My mother never faced any issues during her stay, and she felt very comfortable because the staff was always supportive and attentive to her needs.
The hospital environment was clean and well maintained, and all services were provided on time. We are satisfied with the treatment and care provided and would definitely recommend Apex Superspeciality Hospital to others looking for quality healthcare.
The doctors explained the procedure clearly and gave us confidence throughout the treatment. The nursing staff and support staff were extremely helpful, caring, and polite.
My mother never faced any issues during her stay, and she felt very comfortable because the staff was always supportive and attentive to her needs.
The hospital environment was clean and well maintained, and all services were provided on time. We are satisfied with the treatment and care provided and would definitely recommend Apex Superspeciality Hospital to others looking for quality healthcare.
I recently went for my right foot minor surgery in this hospital by Dr Mitesh Valvi.
I must say it went super smoothly, I mean the whole process went so well that I must appreciate. Starting from admitting to Discharge, the journey went completely comfy.
Highly appreciated the admin staff, the management staff, the Nursing staff (specially Miss Sejal and Miss Deepali) they were exceptionally helpful and supportive, also the cleaning staff, attendant, each and everyone was super helpful and friendly.
Now talking about my Doctor, Dr. Mitesh Valvi is a true gem. He explained me everything in detail, give solutions in depth and be in my touch through the treatment. Super professional with great skills. Highly recommend.
Thank you Dr Mitesh and his team for such cool experience.
I must say it went super smoothly, I mean the whole process went so well that I must appreciate. Starting from admitting to Discharge, the journey went completely comfy.
Highly appreciated the admin staff, the management staff, the Nursing staff (specially Miss Sejal and Miss Deepali) they were exceptionally helpful and supportive, also the cleaning staff, attendant, each and everyone was super helpful and friendly.
Now talking about my Doctor, Dr. Mitesh Valvi is a true gem. He explained me everything in detail, give solutions in depth and be in my touch through the treatment. Super professional with great skills. Highly recommend.
Thank you Dr Mitesh and his team for such cool experience.
Recently my mother got admitted to this hospital, I have observed a lack of administrative head role during services like billing, discharge etc. As per their own policy they considered midnight as a billing cycle ex. If you get admitted at morning 8am and get discharge next day at morning 8am they they will charge you 2days charge.... As their day start at midnight 12.00am... Absolute loot... As in any hospital standard discharge timing is morning 10am-11am but here they have thr own laws....
My father was discharged today, he had been suffering from Pneumonia, admitted under Dr. Chirag. And last year my mother got her robotic knee replacement surgery by Dr. Makwana. The staff's - quick response, the alertness, helpfulness, Sisters, brothers, janitors, management team, everyone were extremely helpful and understanding, it's evident to see they would go above and beyond their salary to make sure the patient is doing well. God forbid some other issue ever comes in an around my circle, definitely the only hospital for me to find peace and solution. Grateful always.
All Staff is very helpful and always ready when asked for any help. They are avery vigilant and experienced, specifically they are fully available at the night time. Staff is very calm with the patient and proactively checking live status of patient. Now about the hospital, it's good in terms of surgery and doctors (Vividh Makwana & Chirag Shah) are very helpful in giving vital information. Mistakes happenes sometime but they never took step back but helped in all the way they can. Just a suggestion, Washroom needs to be clean for patient and start keeping tissue paper. Overall Hospital experience is quite good.
Had a very good experience at this hospital, The doctors and nursing staff caring and attentive. The facilities were clean and well maintained, and the entire process was smmoth. The housekeeping staff especially mohini is also attentive and workaholic.
Overall feedback is satisfactory.
The nursing staff is polite and responsive, and their response time is prompt.
Dr. Yogesh Parmar explained the treatment in detail and was very cooperative.
The supporting and housekeeping staff are polite and cooperative.
The food facility for patients is good and provided in a timely manner.
I will recommend the hospital to others.
The nursing staff is polite and responsive, and their response time is prompt.
Dr. Yogesh Parmar explained the treatment in detail and was very cooperative.
The supporting and housekeeping staff are polite and cooperative.
The food facility for patients is good and provided in a timely manner.
I will recommend the hospital to others.
Hospital is good... But not worth, yes a bit expensive, and TPA isn't cooperative for the mediclaim users. Nurses, checkups, and other services are good... Provided food is good except dal.
Good Points:
Admission process is smooth, well-organized, and convenient, reducing waiting time and stress for patients and attendants.
TPA department is very cooperative and supportive throughout the process. Special appreciation to Mr. Javed for effective counseling, clear guidance, and timely assistance.
Nursing staff is prompt, professional, and courteous, with good communication and a caring approach towards patients.
Quality of food provided to patients is very good, hygienic, and prepared as per medical and dietary requirements.
Billing department is efficient, prompt, and helpful in addressing queries and completing discharge formalities smoothly.
Areas for Improvement:
Housekeeping services need improvement, particularly with respect to daily cleaning and regular maintenance of patient areas.
Reception staff should be more sensitized to hospital procedures and trained to handle patient and attendant inquiries with greater courtesy, politeness, and patience.
Admission process is smooth, well-organized, and convenient, reducing waiting time and stress for patients and attendants.
TPA department is very cooperative and supportive throughout the process. Special appreciation to Mr. Javed for effective counseling, clear guidance, and timely assistance.
Nursing staff is prompt, professional, and courteous, with good communication and a caring approach towards patients.
Quality of food provided to patients is very good, hygienic, and prepared as per medical and dietary requirements.
Billing department is efficient, prompt, and helpful in addressing queries and completing discharge formalities smoothly.
Areas for Improvement:
Housekeeping services need improvement, particularly with respect to daily cleaning and regular maintenance of patient areas.
Reception staff should be more sensitized to hospital procedures and trained to handle patient and attendant inquiries with greater courtesy, politeness, and patience.
Excellent service at Apex Hospital Mulund. The nursing staff is very well-trained, polite, and always ready to help. Their caring attitude, quick response, and respectful communication made a big difference during the treatment. Highly thankful to the entire nursing team.
Apex Hospital, Mulund provides excellent healthcare services. The hospital staff is very supportive, polite, and professional. All nursing staff are highly attentive and caring, ensuring patients are comfortable and well looked after. Every department works efficiently and in coordination, making the overall experience smooth and reassuring. A well-managed hospital with great service and dedicated staff. Highly recommended.
I had an average experience here during my mother’s hospitalization. The nursing staff were very good and provided excellent service. However, the investigation doctors did not have fixed visiting times, which I really did not like.
Additionally, at the time of discharge, a dietician consultation charge was added without any prior information. A diet plan was provided without even checking the patient, which felt completely unreasonable and unprofessional. This was quite disappointing.
Additionally, at the time of discharge, a dietician consultation charge was added without any prior information. A diet plan was provided without even checking the patient, which felt completely unreasonable and unprofessional. This was quite disappointing.
I am extremely grateful to Apex Hospital for the outstanding care provided during our time there. From admission to treatment, everything was handled smoothly and professionally.
A special thanks to Rajshree and the entire hospital staff for their kindness, patience, and constant support. They took great care of the patient, explained everything clearly, and ensured comfort at every step. The doctors, nurses, and support staff were attentive, responsive, and compassionate throughout.
The hospital environment was clean, well-organized, and reassuring, which made a stressful time much easier to handle. It truly felt like the patient was in safe hands.
Highly recommend Apex Hospital to anyone looking for reliable medical care with a human touch. 🙏
A special thanks to Rajshree and the entire hospital staff for their kindness, patience, and constant support. They took great care of the patient, explained everything clearly, and ensured comfort at every step. The doctors, nurses, and support staff were attentive, responsive, and compassionate throughout.
The hospital environment was clean, well-organized, and reassuring, which made a stressful time much easier to handle. It truly felt like the patient was in safe hands.
Highly recommend Apex Hospital to anyone looking for reliable medical care with a human touch. 🙏
I am writing to raise a serious and disturbing complaint regarding the night reception staff Ms. Jagta at Apex Hospital, Kandivali.
During my visit at night, the reception staff behaved in a rude, insensitive, and highly unprofessional manner. Shockingly, the staff member even stated, “Why does the patient come during my duty hours?” Such a statement in a hospital environment is completely unacceptable and reflects a total lack of empathy and responsibility.
This behavior caused severe discomfort and loss of confidence in the hospital’s care. As a direct result of this rude attitude and unwelcoming response, I was forced to transfer the patient to another hospital.
Hospitals are meant to provide care at all hours, and night duty staff are expected to be especially patient, polite, and supportive. Statements like these can seriously affect patient trust and decision-making, particularly during emergencies.
I strongly urge the management to investigate this incident, take strict corrective action, and ensure proper training of staff in professional communication and patient handling.
I hope this matter will be treated with the seriousness it deserves.
During my visit at night, the reception staff behaved in a rude, insensitive, and highly unprofessional manner. Shockingly, the staff member even stated, “Why does the patient come during my duty hours?” Such a statement in a hospital environment is completely unacceptable and reflects a total lack of empathy and responsibility.
This behavior caused severe discomfort and loss of confidence in the hospital’s care. As a direct result of this rude attitude and unwelcoming response, I was forced to transfer the patient to another hospital.
Hospitals are meant to provide care at all hours, and night duty staff are expected to be especially patient, polite, and supportive. Statements like these can seriously affect patient trust and decision-making, particularly during emergencies.
I strongly urge the management to investigate this incident, take strict corrective action, and ensure proper training of staff in professional communication and patient handling.
I hope this matter will be treated with the seriousness it deserves.
Very bad experience. Not even a star.
Doctors attached to the hospital should be very careful and explain the staff about being human enough to give oxygen mask the patient who is gasping rather than yelling at them to get out of the so called ICU. ICU Where no one is ready for an emergency 🙄 when already informed twice on call.
When you need OXYGEN they explain you about VENTILATOR.. God save us 🙏🙏
Doctors attached to the hospital should be very careful and explain the staff about being human enough to give oxygen mask the patient who is gasping rather than yelling at them to get out of the so called ICU. ICU Where no one is ready for an emergency 🙄 when already informed twice on call.
When you need OXYGEN they explain you about VENTILATOR.. God save us 🙏🙏
All the staff here are very knowledgeable and very good. Whatever problem or difficulty the patient has, they always help and take great care of the patient. Thia nursing staff Nilima,Divya ,deepali, pooja,ruby,suruchi and billing staff rajshree shahu and sruti jha, Namrata Kamble mam thank u so much👍👍
I wanted to share the worst services provided by the hospital staff during the birth of our child. Below are the points where in there were multiple accidents that took place in month of October.
1. Day One, my wife was pricked 11 times by Dr.Shruti Tiwari for regional anesthesia injection in the spine since it was a C-Section delivery. This was the first unprofessional service provided by the doctor who's on the panel at Apex Hospital. Literally, ridiculous!
2. The room allocated for post pregnancy checkups/follow-ups had multiple cockroaches running since Day-1. I've never seen any cockroaches running in any government hospital.
3. Day Two, the lunch served to my wife had hair in one of the vegetables. Later on, she never ate anything from the hospital food mess for the post 3days.
4. We did ask for a room change since the amount of cockroaches were non stop on high demand. We were shifted to a new room, later on turned out to be a physio therapy room with an old machine kept in the corner of the window side. There were no rooms available instead of pre-informing the hospital head admin Mr. Sunil Amberkar well in advance (thrice) before admission. This is lack of basic hygiene services in the hospital. Responsive time in the new allocated room was way too high, a person may lose his life due to such delayed response.
5. The pharmacist in the pharmacy was rude and threw unethical comments to pay for traveling charges of a medicine which should have been taken care of the hospital / pharmacy well in advance. If there are any lack of medicines in the hospital, why should a patient pay for traveling charges? Ideally speaking if you are low on stock of required medicines then you fail in your demand and supply forecasting,
6. Few of the Nurses in Apex Hospital had rude behavior traits, compared to the nurses of the another hospital which we got admitted to, post discharge.
7. Finally, we have still not received our corrected revised birth certificate of our child from BMC office, due to the enormous wrong entries passed by the hospital nurse Suruchi. It's almost 3 months now and the incident where I found out the first mistake was that the building name in the address was mentioned wrong. While generating a request for Aadhar, later on turned to be another mistake where in incomplete entry passed by the nurse for me and my wife's name (Aadhar provided, then too you cannot simple copy paste?). This has been a harassment case towards me and my family.
Avoid going to Apex Hospitals as this has been a mental torture to me and my family!
1. Day One, my wife was pricked 11 times by Dr.Shruti Tiwari for regional anesthesia injection in the spine since it was a C-Section delivery. This was the first unprofessional service provided by the doctor who's on the panel at Apex Hospital. Literally, ridiculous!
2. The room allocated for post pregnancy checkups/follow-ups had multiple cockroaches running since Day-1. I've never seen any cockroaches running in any government hospital.
3. Day Two, the lunch served to my wife had hair in one of the vegetables. Later on, she never ate anything from the hospital food mess for the post 3days.
4. We did ask for a room change since the amount of cockroaches were non stop on high demand. We were shifted to a new room, later on turned out to be a physio therapy room with an old machine kept in the corner of the window side. There were no rooms available instead of pre-informing the hospital head admin Mr. Sunil Amberkar well in advance (thrice) before admission. This is lack of basic hygiene services in the hospital. Responsive time in the new allocated room was way too high, a person may lose his life due to such delayed response.
5. The pharmacist in the pharmacy was rude and threw unethical comments to pay for traveling charges of a medicine which should have been taken care of the hospital / pharmacy well in advance. If there are any lack of medicines in the hospital, why should a patient pay for traveling charges? Ideally speaking if you are low on stock of required medicines then you fail in your demand and supply forecasting,
6. Few of the Nurses in Apex Hospital had rude behavior traits, compared to the nurses of the another hospital which we got admitted to, post discharge.
7. Finally, we have still not received our corrected revised birth certificate of our child from BMC office, due to the enormous wrong entries passed by the hospital nurse Suruchi. It's almost 3 months now and the incident where I found out the first mistake was that the building name in the address was mentioned wrong. While generating a request for Aadhar, later on turned to be another mistake where in incomplete entry passed by the nurse for me and my wife's name (Aadhar provided, then too you cannot simple copy paste?). This has been a harassment case towards me and my family.
Avoid going to Apex Hospitals as this has been a mental torture to me and my family!
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