Apex Group of Hospitals provides emergency services 24/7 hours a day, every day of the year. When a patient arrives, a rapid response team assesses the condition at once and begins stabilising them. A 24/7 ambulance service is also available, so help can reach patients quickly. This can make a real difference in heart attacks, strokes, road accidents and other situations where every minute counts. Once the patient is stable, the team can move them to the ICU, the CathLab or the operation theatre without losing time. Families are kept informed throughout, because an emergency is a stressful time for them as well.
Apex Group of Hospitals runs its ambulance service round the clock, so help is available whether the call comes at noon or at 3 a.m. Trained staff can monitor the heart, support breathing and begin emergency treatment on the way to hospital. This matters in heart attacks, strokes, road accidents and breathing difficulty, where the first minutes shape the outcome. The ambulance works with the emergency department, so the rapid response team is ready before the patient arrives. When you call, share the location with a landmark, describe the patient's condition, and keep your phone free for the dispatcher's callback.
Some patients are too unwell for a regular ward, and the Intensive Care Unit exists for them. Monitors in the unit track heart rate, breathing and blood pressure without a break, so staff can spot a change early and respond at once. Apex's ICU treats critical cases such as recovery after major surgery, severe infection, serious heart trouble and accident injuries. Doctors and nurses trained in critical care stay close to each patient, and specialised equipment supports the body's vital functions while it heals. Families often find an ICU stay frightening, so the care team explains the patient's condition and treatment in simple language and passes on updates as the situation changes.
A heart emergency and a major operation both leave patients in a fragile state, and Apex has a dedicated unit for each. The Intensive Cardiac Care Unit (ICCU) is for people with acute heart conditions, such as a heart attack. Their heart rhythm is watched without a break, so the team can step in the moment something shifts. The Surgical Intensive Care Unit (SICU) takes patients who have just had surgery and need close observation while they recover. Staff keep a steady check on breathing, blood pressure and general stability during those first critical hours. Intensivists and critical care nurses run both units, and respiratory therapists help with breathing support when it is needed. Visits are usually kept short and limited to protect patients from infection.
A baby born too early or a child with a serious infection needs intensive care designed for small bodies. Apex runs two units for these patients. The Neonatal Intensive Care Unit (NICU) looks after high-risk newborns, including babies who arrive before term, weigh very little at birth or have trouble breathing. The pediatric Intensive Care Unit (PICU) is for infants and older children who are critically ill or badly hurt. Sensors track each child’s pulse, oxygen level and breathing all the time, and an alarm tells the staff the moment a reading drifts. Intensivists and critical care nurses manage the care, while respiratory therapists assist when a child cannot breathe well alone. Doctors explain progress to parents in simple language. Because young patients catch infections easily, visits are normally limited.
